Your questions, answered.

Answers to common questions about our services, process, and support. Need more info? Feel free to contact us.

Does your company provide 24-hour employee operated reservation/dispatch assistance?
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How can I book through your transportation network?
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Is your company’s reservation system secured?
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In the event of a customer service issue or billing dispute, what is the typical resolution process?
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How can customers provide feedback?
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Does your company track flight delay, changes and cancellations?
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How early do chauffeurs arrive before a scheduled pick-up time, where permitted?
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Can you describe your airport meet-and-greet process?
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Do you confirm rides before pick-up?
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What other ground transportation services do you offer for meetings and events?
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