Your questions, answered.
Answers to common questions about our services, process, and support. Need more info? Feel free to contact us.
Does your company provide 24-hour employee operated reservation/dispatch assistance?
How can I book through your transportation network?
Is your company’s reservation system secured?
In the event of a customer service issue or billing dispute, what is the typical resolution process?
How can customers provide feedback?
Does your company track flight delay, changes and cancellations?
How early do chauffeurs arrive before a scheduled pick-up time, where permitted?
Can you describe your airport meet-and-greet process?
Do you confirm rides before pick-up?
What other ground transportation services do you offer for meetings and events?